Shipping Policy
At Paulimo, we specialize in selling premium made-to-order products, including Kids Sheets, Quilts & Duvets, Crib Quilts, Kids Blankets, and Throw Pillows. Since every item is crafted specifically for you, our delivery times may vary. This unique process allows us to maintain the highest quality standards while offering competitive pricing. We appreciate your patience and support!
Shipping Carriers
We partner with trusted carriers such as USPS, DHL, EMS, and Local Post services to deliver your orders.
Processing & Shipping Times
- Order Processing: Orders are processed within 1–2 business days from the date of purchase. Shipping occurs the following business day after processing.
- Note: We do not ship on weekends.
Countries We Ship To
We proudly ship worldwide!
Shipping Fees
Shipping costs depend on your location and order total:
- United States: $3.99 USD
- Vietnam: $1.99 USD
- International (Other Countries): $19.99 USD
Estimated Shipping Times
These times exclude production and processing periods:
- United States: 3–7 business days
- Vietnam: 1–3 business days
- International: 20–25 business days
- Important Notice: Due to current circumstances, shipping may be delayed by an additional 5–10 days. We appreciate your understanding.
Delivery Information
To ensure smooth delivery:
- Provide complete and accurate shipping details during checkout.
- Incorrect or incomplete addresses may result in delays or returns. If this occurs, we may need to contact you to update your information, or the order may be canceled to avoid unnecessary complications.
- Delays may also occur due to customs clearance processes, which are beyond our control.
Order Tracking
Once your order is placed, you’ll receive a confirmation email with a tracking link. This allows you to monitor your package’s journey to your doorstep.
- Tracking updates may take 1–3 days to appear after shipping, depending on the carrier’s processing time.
- If no tracking information is available initially, it means the carrier has not yet scanned your package. Updates will appear once it’s in their system.
- If your package hasn’t arrived by the estimated delivery date, feel free to reach out to us—we’re here to help!
Incorrect Address Policy
- Please double-check your shipping address at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- If you request the carrier to redirect or forward your package after it leaves our warehouse, we cannot be held liable for any loss, theft, or damage that may occur during transit.
